Introduction to Intrlume
Build, test, and ship production-grade voice AI call agents — outbound, inbound, and on the web.
What is Intrlume?
Intrlume is a self-serve platform for building voice AI call agents — AI that holds real phone conversations. Describe what you want in plain language and Intrlume generates a working agent in minutes. Your agents make outbound calls, answer inbound calls, and talk to visitors on your website — in 20 languages, tuned for noisy, real-world calls.
See the whole loop in 55 seconds — an enquiry arriving, the call going out, and the outcome landing back on the record.
Intrlume runs in two regions — India and the United States — each with its own address and its own accounts. Pick yours before you sign up: see Choose where to sign up.
Key features
Natural-language agent builder
Describe your agent in plain language; Intrlume writes the prompt, greeting, voice, and conversation flow.
Visual conversation editor
Fine-tune the call as a flow — steps, branches, and routing — on the agent's Prompts tab.
Outbound, inbound & web
Reach customers on the phone or right on your website — one agent, three channels.
20 languages
Call customers in their own language — and let the agent follow when a caller mixes two languages mid-sentence.
Speed to lead
Connect your website form or your CRM and every new enquiry is called back within about a minute.
Knowledge base
Upload PDFs, URLs, or text so agents answer from your own content.
Tools & destinations
Let agents look things up or book slots mid-call, then send every call's details onward automatically.
Campaigns & scheduling
Run outbound campaigns over your audiences with calling windows, retries, and concurrency.
Calls & insights
Every call recorded and transcribed, with outcomes, key topics, and the fields your agent captured.
Model tiers
Each tier covers a family of languages and its own call rate — set per agent.
Bring your own number
Connect your own telephony account and keep the numbers you already own — anywhere you operate.
Supported use cases
Lead qualification
Call and qualify leads, then route the hot ones to your team.
Appointment booking
Schedule, confirm, and reschedule appointments and demos.
Payment & renewal reminders
Nudge customers on dues, renewals, and collections — at scale.
Surveys & feedback
Run NPS, CSAT, and feedback calls and capture structured responses.
Customer support
Answer inbound questions and place support callbacks around the clock.
Onboarding & verification
Welcome new customers and verify details with guided conversations.